
About
Hello and thank you for visiting!
Originally from Croatia, I made Chicago my home in 1995. After two decades in the corporate realm, particularly with a Swiss hearing aid company—managing a $20 million inventory, supply chain and a team of 50, all interwoven with both internal and external customer service—I shifted gears in 2015, driven by a desire to positively impact lives. I joined a nonprofit school, enhancing my skills in administration, admissions, human resources and accounting and further sharpening my business acumen.
The Covid pandemic brought unique challenges while working from home, sparking a moment of inspiration. Recognizing my own struggles with a demanding schedule, I was motivated to create a solution to help others facing similar challenges. This led to the launch of my own business venture.
My personal assistance services are tailored to meet your specific needs. Think of me as your part-time executive personal assistant, ready to handle any task. Whether you need support weekly, bi-weekly or on a fixed schedule, I can make it work.
From managing your to-do list to overseeing various administrative tasks, I am here to lighten your load. No task is too simple or too complex; you can rely on my efficiency to free up your time to focus on what’s important in your life.
With extensive experience, versatile skills and a true passion for assisting others, I am confident that my services will be an invaluable addition to your busy life. Don’t let the burden of responsibilities weigh you down. Let me assist you, so you can reclaim your time and find your peace of mind.
Please inquire through the Contact page for a 30-minute free consultation.
EDUCATION
Associate Degree in Business Administration
Bachelor's Degree in Behavioral Sciences: Psychology, Sociology & Anthropology
Additional Study in Organizational Psychology
HARD SKILLS
Proficient in multiple operating systems, including Windows, macOS, Linux and ChromeOS.
Proficient in productivity and collaboration tools, including Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Slides), and iOS applications (Pages, Numbers, Keynote).
BigSIS: an integrated information system
SAP: a software to manage business operations and customer relations.
QuickBooks: an accounting software package developed and marketed by Intuit.
Simplifi and YNAB budget planning
Dropbox: another cloud storage and collaboration platform, making file sharing and team collaboration across borders hassle-free.
Calendly, TickTick, Motion: scheduling and task management tools offer multilingual support, allowing users to manage appointments and tasks effortlessly in their preferred language. This enables smooth coordination across time zones, ensuring efficient planning and organization.
Multilingual: English/Croatian/Serbian/Bosnian
SOFT SKILLS
..and I have a lot to say about them!
Excellent Communication - Why Is It Important?
I think effective communication is a key skill that enables individuals to convey their thoughts, ideas and information clearly and concisely. It is essential for building strong relationships, both personally and professionally.
Ability to express ideas clearly and concisely is crucial in ensuring effective communication. This includes using appropriate vocabulary, tone and non-verbal cues to convey messages accurately.
Active listening: being an active listener involves paying attention, clarifying misunderstandings, and responding appropriately. This skill helps in understanding others' perspectives, resolving conflicts, and fostering productive collaborations.
Interpersonal Skills - What Do They Mean?
In my opinion, interpersonal skills are crucial for establishing and maintaining positive relationships with colleagues, clients, and stakeholders. These skills enhance teamwork, facilitate effective problem-solving and foster a harmonious business relationships.
Empathy and Emotional Intelligence: being able to understand and relate to others' feelings and experiences is a key aspect of empathy. Emotional intelligence further encompasses self-awareness, self-regulation, social awareness and relationship management.
Conflict Resolution: strong interpersonal skills include the ability to manage conflicts in a constructive manner. This involves identifying the underlying issues, communicating calmly and seeking mutually beneficial resolutions.
Decision Making - How Is It Applied?
Sound decision-making skills involve analyzing information, evaluating alternatives and choosing the best course of action based on available resources and goals.
Analytical Thinking: the ability to gather and assess relevant information, identify patterns and draw logical conclusions facilitates effective decision-making.
Risk Assessment: Evaluating potential risks and rewards associated with different choices allows individuals to make informed decisions and minimize potential negative outcomes.
Time Management Skills - Why Do They Matter?
Time management is essential for increasing productivity, meeting deadlines, and balancing workloads effectively.
Prioritization: this involves determining the importance and urgency of tasks and allocating time accordingly. Identifying and focusing on high-priority tasks helps to maximize productivity.
Planning and Scheduling: creating realistic schedules, setting achievable goals, and breaking larger tasks into smaller, manageable steps enable individuals to make the most efficient use of their time.
Strong Organizational Skills - Why Are They Important?
Organizational skills are crucial for maintaining order, efficiency and productivity in both personal and professional settings.
Information Management: being able to organize and retrieve important information quickly and efficiently improves decision-making and prevents valuable resources from being wasted.
Task Management: effectively managing tasks involves planning, prioritizing and delegating tasks to ensure they are completed efficiently.